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Share some HCS-Pre-sales-UC H19-304-ENU exam questions and answers below.
Which part can customers bring their own?
A. Call access gateway
B. Call Processing Server
C. Database (oracle)
D. Media Collaboration Server
If you do not use a video hard terminal, What is the largest video format supported by Huawei VTM solution?
Which of the following can be supported by the linkage between eSpace Desktop and IP phone?
A. Status synchronization
B. Call Pick up
D. Instead of refusing
When the contact center capacity is small, which components can be combined to reduce the number of servers and operating systems, thereby saving costs?
A. TTS server and IVR server together
B. ASR and IVR server together
C. IVR and CTI server together
D. ICS and CTI server together
Pre-emptive outbound calls are initiated when the system traffic is low. In the case of high traffic, the outbound call speed is stopped or decreased to effectively balance the peak troughs of traffic and enhance the number of agents Utilization rate.
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